Healthcare IT services, delivered by humans who get it.
In brief
InterScripts delivers healthcare IT services from two Centers of Excellence: Epic for clinicians, and Workday for finance, HR, and supply chain. Managed services, data, helpdesk, and BytePad run on the same bench. credentialed engineers, one governance model, outcomes that earn renewal. The BytePad AI archival platform underpins legacy retirement engagements.
2
Centers of Excellence
Epic
Credentialed
Workday
Certified
99.9%
SLA Achieved
Our practice roster
Four practices, one governance model
- E
Epic
CoEClinical · Hyperdrive · MyChart · CSD
Recent: Cogito · Beaker · Willow
5★
UserWeb
- W
Workday
CoEHCM · Financials · Supply Chain · Studio
Recent: Adaptive · EIB · Reports
2x
releases / yr
- M
Managed Services
Run24×7 NOC · Tier 1-3 · ITIL · Multilingual
Recent: EN · ES · TL · FR · KO
99.9%
SLA
- B
BytePad
ProductAI archival · legacy retire · clinical access
Recent: KLAS-recognized 2026
10B+
documents
All staff carry public-trust eligibility or higher. Ask for a current bench profile scoped to your program.
Follow the sun · Chantilly · Medellín · Hyderabad
Three delivery centers. One bench, in your time zone.
The Epic and Workday Centers of Excellence and the BytePad team work from Chantilly, Virginia, Medellín, Colombia and Hyderabad, India. Nearshore engineers keep U.S. Eastern, Central and Pacific hours; the India team covers three shifts, weekends included. One governance model, one escalation path, no hand-off gaps at 2 AM.
Two Centers of Excellence. One delivery model.
Deep practices for the two platforms that run a modern health system, clinical (Epic) and back-office (Workday), with a single delivery org and a single governance model behind them.
Epic Center of Excellence
Implementation, optimization, CSD support, MyChart, and the long-tail of Epic specialty modules, staffed by a credentialed bench that has lived through go-lives at every band.
Workday Center of Excellence
Deploy, integrate, and operate Workday across HR, finance, and supply chain, including Studio, EIB, and the integration layer most partners gloss over.
Epic
Credentialed
Workday
Certified
99.9%
SLA Achieved
24×7
Operations
Our full-stack capability.
Eight delivery practices, one accountable bench. Pick the entry point that matches what you're solving, we'll bring the rest of the bench when you need it.
Epic CSD & MyChart Support
Go-live, optimization, ticket throughput, and ongoing support across the Epic ecosystem.
Helpdesk & Call Center
Clinician and patient support: 24×7 multilingual coverage, omnichannel ticketing, ITIL-aligned ops.
Managed Services
Always-on infrastructure, monitoring, and operations, clinical uptime is non-negotiable.
Enterprise Solutions
ServiceNow, Salesforce, Microsoft Dynamics. CRM, ERP, and platform implementations for health systems.
Data Management
Governance, quality, master data, analytics, and intelligent archival via BytePad.
Staff Augmentation
Nearshore + offshore, vetted healthcare-IT engineers from US, Colombia, and India delivery centers.
Legacy App Support
Run, modernize, or sunset legacy clinical and admin systems on a planned, governed glide-path.
AI-Powered
BytePad Engine
BytePad. AI-native archival & activation.
The platform built by the same bench that runs your Epic and Workday programs, purpose-built for clinical archival, legacy decommissioning, and AI-powered retrieval across structured and unstructured data.
100+
Connectors
99.9%
Uptime
<2s
Query
Built for healthcare. Trusted beyond it.
Healthcare is the deepest practice, but the bench has been deployed across government, education, and finance.
Outcomes you can put
in a board deck.
98%
Customer Retention
5-year average across active accounts.
40%
TCO Reduction
Median savings vs. prior vendor footprint.
<2 wk
Time to Ramp
From signed SOW to first dedicated engineer.
Why InterScripts.
The reasons CIOs and CFOs keep renewing, and the reasons their boards stop asking the hard questions.
01
One Bench
Product, Epic, and Workday under one accountable delivery org, no vendor finger-pointing.
02
One Governance Model
Single intake, single roadmap, single QBR, your CIO and CFO see the same numbers.
03
Reviewed by KLAS
BytePad was reviewed in the KLAS Emerging Company Spotlight, February 2026.
04
HITRUST r2 Certified
Security, privacy, and compliance baked in, your data, your patients, your operations protected.
Two paths forward.
Pick whichever fits the conversation. We'll bring the rest of the bench when you need it.
Evaluating partners? Read the Epic and Workday services comparisons and the Reid Health and Akron Children's case studies.
Expert perspective
The single biggest predictor of a successful EHR cutover is drawing the migrate-vs-archive line clearly on day one. Over-migrating creates a noisy chart; under-migrating creates safety risk. We map that line as the first deliverable.
Health systems no longer compete on whether they have Epic or Cerner. They compete on what they do with the historical data, the archived corpus, and the AI retrieval layer on top of it. That's the 2026 conversation we're having with every CIO.
What do health systems ask InterScripts?
What healthcare IT services does InterScripts provide?
InterScripts operates Epic and Workday Centers of Excellence and delivers managed services, helpdesk and call-center support, enterprise platform implementations (ServiceNow, Salesforce, Microsoft Dynamics), data management, staff augmentation, and legacy application sustainment. The BytePad AI archival platform underpins legacy retirement engagements.
How many Epic-credentialed analysts does InterScripts have?
InterScripts maintains a bench of Epic-credentialed analysts across Resolute, Beaker, Beacon, Cupid, Stork, Hyperdrive, MyChart, Bridges, and more, supported by Workday-certified consultants, delivering from the U.S., Colombia and India.
Is InterScripts HITRUST and SOC 2 certified?
Yes. InterScripts is HITRUST r2 certified, SOC 2 Type II attested, ISO 27001:2022 and ISO 9001:2015 certified, and CMMI Level 3 appraised. Services for federal customers also align to NIST SP 800-53, HIPAA, CMMC Level 2, and DoD RMF controls.
Where are InterScripts delivery centers located?
Headquarters in Chantilly, Virginia, with nearshore delivery in Medellín, Colombia (EST-aligned bilingual capacity) and offshore scale in Hyderabad, India, a follow-the-sun model giving 24×7 coverage on one accountable bench.
Is BytePad reviewed by independent analysts?
Yes. BytePad is recognized in the Gartner Healthcare Data Archival Market Guide (October 2025) as a Notable Vendor, and was independently reviewed by KLAS Research in February 2026 in the Emerging Company Spotlight, where 100% of interviewed customers said they would buy BytePad again and rated InterScripts A+ on likelihood to recommend.