Healthcare IT and Epic staff augmentation
In brief
InterScripts provides healthcare IT and Epic staff augmentation through a blended delivery model: US onshore leadership, Colombia nearshore for EST-aligned bilingual capacity, and India offshore for overnight scale. Healthcare-fluent, security-cleared, and ready to ramp inside two weeks, with 98% employee retention because consultants are treated like full-time team members.
98%
Retention
<2 wk
Ramp
5 days
Interview-ready
24/7
Coverage
Active partnershipOne Epic analyst pod in Medellín, grown into five service lines.
- EpicAnalyst pod, Medellín
- MyChartPatient support
- IT supportService desk
- AIAutomation
- CloudInfrastructure
We started with an Epic Analyst pod in Medellín. That partnership has been so successful we've extended it to MyChart, IT support, AI and Cloud. Today it adds measurable value across our organization, without compromising clinical or analytic quality.
Harun Rashid
CDIO, Akron Children's Hospital
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Chantilly, VA
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Medellín
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Hyderabad
Proven at scale.
The numbers behind a global delivery model built specifically for US healthcare and government IT.
Employee Retention
Average Ramp Time
Interview-Ready
Coverage
The outcomes we deliver.
A blended onshore + nearshore + offshore model gives you the right mix of context, velocity, and cost, without forcing a tradeoff.
24/7 Follow-the-Sun Delivery
EST onshore, COT nearshore, IST offshore, three hubs handing work off across the clock so engineering and clinical projects never wait on a time zone.
Vetted, Badged, HIPAA-Trained
Every consultant clears a 4-stage technical screen, background check, and annual HIPAA / security awareness recertification before badging in.
Flexible Engagement Models
T&M, fixed-bid, dedicated capacity pods, or build-operate-transfer, pick the shape that fits the work, switch as the program matures.
How the model comes together.
Each hub plays a deliberate role. None of them are an island, leadership, escalation paths, and toolchains are unified across the program.
Project leadership and on-site clinical analysts.
Headquartered in Chantilly, Virginia, our US bench leads every engagement. Program managers, Epic-credentialed analysts, and senior architects own the customer relationship and on-site presence. They sit beside clinical and operations teams, run go-lives, lead governance, and translate workflow nuance into work the nearshore and offshore teams can execute. EST hours, badged at your facilities.
- HQ in Chantilly, Virginia (DC metro)
- Senior PMs and engagement leads on-site
- Epic, Cerner, Meditech-credentialed analysts
- Clinical informaticists (former RNs)
- Solution architects and integration leads
EST-aligned hours, bilingual, deep IP-protected hub.
Our Medellín delivery center runs on the EST workday with overlap that spans the full US business day. Senior bilingual engineers, ServiceNow developers, Salesforce specialists, and full-stack .NET / Java / React teams, ideal for real-time agile collaboration, embedded scrum teams, and same-day issue resolution without the latency of pure offshore.
- Single-city hub in Medellín (Floors 2-4, Cra 43A)
- Spanish / English bilingual delivery
- Full overlap with EST business hours
- Embedded scrum and Kanban pods
- Lower attrition than US contract market
Cost-efficient scale and overnight delivery.
Our Hyderabad center at Trendset Jayabheri Connect (HI-Tech City) is built for scale, large Epic, Cerner Millennium, and AWS / Azure cloud teams plus a deep bench of RPA, data engineering, and QA automation talent. Hyderabad absorbs the heavy build-and-test workload overnight, so your US morning standups already have something working to review.
- Single offshore hub in Hyderabad (HI-Tech City)
- Deep engineering talent pool
- Overnight build, automate, and test cycles
- Epic & Cerner certified analyst pipeline
- AWS / Azure / GCP cloud engineering at scale
From clinical informaticists to cloud engineers.
A practical mix of healthcare-fluent talent and modern engineering disciplines. Every consultant is vetted on technical fundamentals, clinical workflow context where it matters, and the soft skills to operate inside a US health-system environment. We move fast: most named requests are interview-ready inside 5 business days.
- Epic-credentialed analysts & MyChart specialists
- Cerner Millennium analysts and consultants
- .NET, Java, React, Node engineers
- ServiceNow / Salesforce developers
- AWS / Azure / GCP cloud engineers
- RPA, data engineers, ML engineers
Three hubs. One continuous workday.
Work moves from Chantilly to Medellín to Hyderabad and back, so no ticket, build, or test cycle waits eight hours for the lights to come back on.
24-Hour Coverage
The workday never stops.
Chantilly, VA · 09:00 – 18:00
US Eastern
Medellín · 09:00 – 18:00
Colombia
Hyderabad · 09:30 – 18:30
India
Four engagement models. Your choice.
Time & Materials
Pay-as-you-go staffing for evolving scope. Best for discovery, ambiguous workstreams, and ongoing optimization where requirements shift week to week.
Fixed-Bid
Defined deliverable, defined price. Best for upgrades, migrations, and integration builds where scope, acceptance criteria, and timeline are agreed up front.
Dedicated Capacity Pods
A stable, named team, lead engineer, analysts, QA, booked monthly and embedded with your product or platform group. Builds long-term context and velocity.
Build-Operate-Transfer
We stand up and run an offshore center on your behalf, then transfer it to you in 18–36 months. Best for organizations that want a captive long-term capability.
The 98% retention number isn't an accident.
We treat consultants like full-time team members, career path, certifications, mentorship, and we screen the front door hard. That keeps the back door closed.
The front door
- 01 Recruiter screen
- 02 Technical assessment
- 03 Panel interview
- 04 Scenario simulation
Fewer than 7% of applicants make it through
4-Stage Technical Screen
Recruiter screen, technical assessment, panel interview, scenario simulation. Less than 7% of applicants make it through.
Background & HIPAA
Criminal, education, and employment verification plus annual HIPAA, HITRUST, and security-awareness recertification.
Continuous Performance
Weekly client check-ins, monthly QBRs, and a 30-day replacement guarantee on any consultant, no questions asked.
Knowledge Continuity
Every engagement is documented in a shared runbook. If a consultant rolls off, the next one is productive in days, not weeks.
Ready to staff a global team that works while you sleep? Let's talk.
Tell us the roles, the timeline, and the engagement model that fits, we'll come back inside 48 hours with a named team, hourly rates, and a ramp plan you can take to your leadership.
What do health systems ask about staff augmentation?
Where are InterScripts staff-augmentation engineers located?
Three delivery centers: Chantilly, Virginia (US onshore leadership, federal-cleared bench), Medellín, Colombia (EST-aligned, bilingual English / Spanish, nearshore), and Hyderabad, India (overnight build-and-test scale). One accountable contract; three-continent follow-the-sun coverage.
What roles can InterScripts staff?
Epic-credentialed analysts (Resolute, Beaker, Beacon, Cupid, Stork, Hyperdrive, MyChart, Bridges), Workday consultants (HCM, Financials, Supply Chain, Adaptive), Oracle Health (Cerner) Millennium analysts, Meditech Expanse analysts, FHIR / HL7 / X12 interface engineers, cybersecurity engineers, cloud architects, full-stack developers, and ITIL-aligned service-desk staff.
How fast can InterScripts ramp new resources?
Two weeks for most healthcare IT roles. Four to six weeks for complex Epic Bridges / Beaker / Beacon / Stork roles. Multi-shore staffing accelerates the curve by overlapping interview and onboarding tracks across time zones.
Does InterScripts support GSA Schedule and state BPA contract vehicles?
Yes. Resources can be deployed through GSA Schedule (MAS) and active state BPAs in Utah, Michigan, Pennsylvania, and Washington County, plus direct commercial contracts.
Are bilingual (English / Spanish) staff available?
Yes. The Medellín, Colombia delivery center provides bilingual English / Spanish capacity for clinician support, MyChart / patient-portal support, and service-desk operations.
What is the difference between nearshore and offshore staff augmentation?
Nearshore from Medellín, Colombia works the EST workday with full overlap, so embedded scrum pods, pair sessions and same-day issue triage happen live. Offshore from Hyderabad, India runs overnight build, automate and test cycles so U.S. mornings start with work already done. Most engagements blend both under U.S. onshore leadership.
How are staff-augmentation consultants vetted?
A four-stage technical screen (recruiter screen, technical assessment, panel interview, scenario simulation) that fewer than 7% of applicants complete, plus criminal, education and employment verification and annual HIPAA, HITRUST and security-awareness recertification.
Which engagement models are available?
Time and materials for evolving scope, fixed-bid for defined deliverables such as upgrades, migrations and integration builds, dedicated capacity pods booked monthly and embedded with your platform group, and build-operate-transfer, where InterScripts stands up and runs a center on your behalf and transfers it to you in 18 to 36 months.