InterScripts vs Nordic: Epic and Workday Services Compared
The short answer: Nordic is a health and technology consulting partner that offers Epic implementation, optimization, and 24/7 application management, plus Workday services as a Workday Services Partner. InterScripts runs Epic and Workday Centers of Excellence from one 264+ engineer bench, with 24x7 MyChart patient support and the BytePad archival platform for legacy retirement.
About Nordic
Nordic describes itself as "a global health and technology consulting partner focused on healthcare delivery and the systems that support it." An August 5, 2026 Nordic release, datelined Madison, Wisconsin, announced a new delivery facility in Mexico and states that the company builds on more than 16 years of healthcare IT consulting experience, delivering through a coordinated team across U.S. and international locations.
Nordic says it helps hospitals and health systems implement, upgrade, and optimize Epic EHR and Community Connect platforms, and offers Epic Application Management Services with 24/7 coverage and a flexible OpEx model. As a Workday Services Partner, Nordic describes end-to-end Workday services spanning implementation, optimization, release readiness, managed services, and ongoing support, built exclusively for healthcare. Its site menu also lists Oracle Health and CommunityWorks, ServiceNow, staffing, service desk, cloud, cybersecurity, artificial intelligence, and legacy support.
Based on Nordic’s public website as of October 2026. See sources below.
Side-by-side capabilities
The InterScripts column uses only facts published on interscripts.com. The Nordic column uses only facts published on its own website as of October 2026. “Not published” means we could not verify the detail publicly; it does not mean the capability is absent.
| Capability | InterScripts | Nordic |
|---|---|---|
| Company profile | Healthcare and government IT company founded in 2017, headquartered in Chantilly, Virginia, with delivery centers in Medellín, Colombia, and Hyderabad, India | Global health and technology consulting partner; more than 16 years of healthcare IT consulting experience |
| Epic services | Hyperdrive migrations and go-live cutovers; MyChart activation and optimization; Clinical Service Desk 24x7 Tier 1 to 3; Resolute HB/PB, Beaker, Beacon, Cupid, Stork, OpTime, Willow, Radiant; Bridges integrations | Implement, upgrade, and optimize Epic EHR and Community Connect platforms |
| Epic bench size | Epic Center of Excellence with 180+ Epic-credentialed professionals | Not published |
| Epic ongoing support | Clinical Service Desk 24x7, Tier 1 to 3 | Epic Application Management Services with 24/7 coverage and a flexible OpEx model |
| Workday services | Workday Center of Excellence: HCM, Financial Management, Supply Chain Management, integrations (EIB, Studio, Core Connectors), deployment, optimization, and managed support | Workday Services Partner: implementation, optimization, release readiness, managed services, and ongoing support, exclusively for healthcare |
| Workday bench size | 84+ Workday-certified consultants within a 264+ engineer bench | Not published |
| Epic and Workday together | Epic and Workday run from one bench under one master agreement, one governance model, and one compliance posture | Both service lines offered; a combined governance model is not published |
| Delivery locations | Follow-the-sun delivery across the U.S., Colombia, and India | U.S. and international locations, including a delivery facility in Mexico announced August 2026 |
| MyChart patient support | 24x7 U.S.-based Epic MyChart patient support, 365 days a year, plus patient activation support; MyChart Assist conversational AI | Patient Experience offering listed; a dedicated MyChart patient support desk is not published |
| Legacy retirement and archival | BytePad archival platform, listed in Epic Connection Hub (Legacy EHR Archive); reviewed in the KLAS Emerging Company Spotlight, February 2026 (**emerging data per KLAS methodology) | Legacy Support listed; an archival platform is not published |
| Other platforms | Epic and Workday Centers of Excellence; BytePad | Oracle Health and CommunityWorks, ServiceNow |
| Security certifications | HITRUST r2, SOC 2 Type II, ISO 27001:2022, ISO 9001:2015, and CMMI Level 3 | Not published on the pages reviewed |
When InterScripts is a fit
- You want Epic and Workday supported by one bench under one master agreement, one governance model, and one compliance posture.
- You need 24x7 U.S.-based MyChart patient support, with an optional conversational AI tier, from the same partner as your Epic team.
- You are moving to Workday and need the legacy ERP sustained and its history archived, as InterScripts is doing for Akron Children’s.
- You want follow-the-sun delivery across the U.S., Colombia, and India.
When Nordic may be a fit
- You run Oracle Health or ServiceNow alongside Epic and want one consulting partner across those platforms.
- You are planning Epic Community Connect work and want a partner that names it as a core offering.
- You want a broad advisory menu, including strategic advisory, change management, governance, vendor selection, and total cost of ownership work.
- You prefer a Workday Services Partner that describes its Workday practice as built exclusively for healthcare.
Frequently asked questions
Does Nordic offer both Epic and Workday services?
Yes. As of October 2026, Nordic says it helps health systems implement, upgrade, and optimize Epic and Community Connect, offers Epic Application Management Services with 24/7 coverage, and provides Workday services as a Workday Services Partner.
How does InterScripts compare with Nordic for Epic and Workday?
InterScripts runs Epic and Workday Centers of Excellence from one 264+ engineer bench (180+ Epic-credentialed, 84+ Workday-certified) under one governance model, and adds 24x7 MyChart patient support and the BytePad archival platform. Nordic publishes a wider platform menu, including Oracle Health and ServiceNow, but does not publish bench sizes on the pages reviewed.
Where do the two firms deliver from?
InterScripts delivers from the U.S. (Chantilly, Virginia), Medellín, Colombia, and Hyderabad, India. Nordic describes U.S. and international locations and announced a new delivery facility in Mexico in August 2026.
Which firm helps retire legacy ERP systems after a Workday go-live?
InterScripts sustains legacy ERP environments during Workday programs and archives their history in BytePad, as described in the Akron Children’s case study. Nordic lists a Legacy Support service; an archival platform is not published on the pages reviewed.
Sources & references
Nordic sources, accessed October 2026:
- Nordic: Epic and Community Connect
- Nordic: Epic Application Management Services
- Nordic: Workday ERP Services
- Nordic expands global team with new delivery capabilities (August 5, 2026)
InterScripts sources:
- InterScripts: Epic MyChart Support & Conversational AI
- InterScripts: Patient Activation Support
- InterScripts: Epic + Workday Services
- InterScripts: KLAS Emerging Company Spotlight on BytePad
BytePad was reviewed in the KLAS Research Emerging Company Spotlight (February 2026); interviewed customers reported 100%** Would Buy Again and an A+** Likely to Recommend rating (**emerging data per KLAS methodology). BytePad is listed in Epic Connection Hub; Epic does not endorse or certify listed products. Epic and MyChart are registered trademarks of Epic Systems Corporation. InterScripts is an independent services provider and is not affiliated with or endorsed by Epic Systems Corporation or Workday, Inc. Workday is a trademark of Workday, Inc.
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Disclaimer
Trademarks. Nordic and its product names are trademarks of their respective owners and are used for identification and comparison purposes only under nominative fair use principles. Reference does not imply endorsement, sponsorship, or affiliation with InterScripts. Information accuracy. This comparison is based on publicly available sources, vendor marketing, independent analyst reports (KLAS, Gartner), and InterScripts’ own evaluation as of the publication date. Specifications may change without notice; verify with each vendor directly before procurement. The content is informational only and is not legal, financial, or procurement advice. KLAS® is a registered trademark of KLAS Enterprises, LLC. Full methodology and attribution at the KLAS Spotlight page. See our Terms of Use for additional disclaimers.