InterScripts vs Impact Advisors: Epic and Workday Services Compared
The short answer: Impact Advisors is a healthcare consulting firm offering Epic advisory, implementation, optimization, and managed services, and Workday services as a healthcare-focused Workday Services Partner. InterScripts runs Epic and Workday Centers of Excellence from one 264+ engineer bench, with 24x7 MyChart patient support and the BytePad archival platform for legacy retirement.
About Impact Advisors
Impact Advisors describes itself as "a healthcare consulting firm offering a comprehensive set of tech-enabled performance improvement services." Its website lists headquarters in Naperville, Illinois, with offices in downtown Chicago, Mexico City, and Monterrey. Its service areas include revenue cycle, workforce management, supply chain, patient access and experience, clinical and periop optimization, cybersecurity, data and AI, EHR, ERP, and managed services.
On its Epic services page, Impact Advisors calls itself "a full-service, Epic-certified consulting partner" offering Epic advisory, implementation, optimization, Community Connect, HIT staffing, end user training, and managed services, and cites "three Best in KLAS® HIT Enterprise Implementation Leadership awards" without stating years. On its Workday page it describes itself as "a Workday Services Partner, and the only one focused on healthcare," deploying Workday HCM / Payroll, Healthcare Supply Chain, and Financials Management, along with Adaptive Planning and Prism Analytics.
Based on Impact Advisors’s public website as of October 2026. See sources below.
Side-by-side capabilities
The InterScripts column uses only facts published on interscripts.com. The Impact Advisors column uses only facts published on its own website as of October 2026. “Not published” means we could not verify the detail publicly; it does not mean the capability is absent.
| Capability | InterScripts | Impact Advisors |
|---|---|---|
| Company profile | Healthcare and government IT company founded in 2017, headquartered in Chantilly, Virginia, with delivery centers in Medellín, Colombia, and Hyderabad, India | Healthcare consulting firm offering tech-enabled performance improvement services; Naperville, Illinois headquarters |
| Epic services | Hyperdrive migrations and go-live cutovers; MyChart activation and optimization; Clinical Service Desk 24x7 Tier 1 to 3; Resolute HB/PB, Beaker, Beacon, Cupid, Stork, OpTime, Willow, Radiant; Bridges integrations | Epic advisory, implementation, optimization, Community Connect, HIT staffing, end user training, and managed services |
| Epic bench size | Epic Center of Excellence with 180+ Epic-credentialed professionals | Not published |
| Epic ongoing support | Clinical Service Desk 24x7, Tier 1 to 3 | Epic Managed Services covering "how to" requests, routine maintenance, and post-live stability; coverage hours not published |
| Workday services | Workday Center of Excellence: HCM, Financial Management, Supply Chain Management, integrations (EIB, Studio, Core Connectors), deployment, optimization, and managed support | Readiness program, end-to-end deployment, and application managed services for HCM / Payroll, Healthcare Supply Chain, Financials Management, Adaptive Planning, Prism Analytics, and Advanced Reporting |
| Workday experience | 84+ Workday-certified consultants within a 264+ engineer bench | Consultants average 15 years of ERP and healthcare IT implementation experience; over 40 client organizations |
| Epic and Workday together | Epic and Workday run from one bench under one master agreement, one governance model, and one compliance posture | Both service lines offered; a combined governance model is not published |
| Independent recognition | KLAS Emerging Company Spotlight for BytePad, February 2026 (**emerging data per KLAS methodology) | Three Best in KLAS HIT Enterprise Implementation Leadership awards cited on its Epic page; years not stated |
| Delivery locations | Follow-the-sun delivery across the U.S., Colombia, and India | Naperville and downtown Chicago, Illinois; Mexico City and Monterrey, Mexico |
| MyChart patient support | 24x7 U.S.-based Epic MyChart patient support, 365 days a year, plus patient activation support; MyChart Assist conversational AI | Patient Access & Experience service listed; a dedicated MyChart patient support desk is not published |
| Legacy retirement and archival | BytePad archival platform, listed in Epic Connection Hub (Legacy EHR Archive); reviewed in the KLAS Emerging Company Spotlight, February 2026 (**emerging data per KLAS methodology) | Not published |
| Security certifications | HITRUST r2, SOC 2 Type II, ISO 27001:2022, ISO 9001:2015, and CMMI Level 3 | Not published on the pages reviewed |
When InterScripts is a fit
- You want Epic and Workday delivered by one bench under one master agreement, one governance model, and one compliance posture.
- You need 24x7 U.S.-based MyChart patient support, with an optional conversational AI tier, alongside Epic Clinical Service Desk coverage.
- You need the legacy ERP sustained during a Workday program and its history archived in a searchable platform, as at Akron Children’s.
- You want follow-the-sun delivery across the U.S., Colombia, and India.
When Impact Advisors may be a fit
- You want an advisory-led partner for Epic planning, implementation leadership, and Community Connect strategy.
- You plan to deploy Workday Adaptive Planning or Prism Analytics alongside HCM, Financials, and Supply Chain.
- You want broader performance improvement consulting, such as revenue cycle, periop, or supply chain optimization, from the same firm.
- You place weight on the Best in KLAS implementation leadership recognition Impact Advisors cites.
Frequently asked questions
What Epic services does Impact Advisors offer?
As of October 2026, Impact Advisors lists Epic advisory, implementation, optimization, Community Connect, HIT staffing, end user training, and managed services, and describes itself as a full-service, Epic-certified consulting partner.
What Workday services does Impact Advisors offer?
Impact Advisors describes itself as a Workday Services Partner focused on healthcare, offering a readiness program, deployment, and application managed services across Workday HCM / Payroll, Healthcare Supply Chain, Financials Management, Adaptive Planning, and Prism Analytics.
How does InterScripts compare with Impact Advisors?
InterScripts runs Epic and Workday Centers of Excellence from one 264+ engineer bench (180+ Epic-credentialed, 84+ Workday-certified) and adds 24x7 MyChart patient support and the BytePad archival platform. Impact Advisors offers a broader advisory and performance improvement menu and cites Best in KLAS implementation leadership awards.
Which firm supports MyChart patients directly?
InterScripts publishes 24x7 U.S.-based MyChart patient support with an optional conversational AI tier. Impact Advisors lists a Patient Access & Experience service; a dedicated MyChart patient support desk is not published on the pages reviewed.
Sources & references
Impact Advisors sources, accessed October 2026:
InterScripts sources:
- InterScripts: Epic MyChart Support & Conversational AI
- InterScripts: Patient Activation Support
- InterScripts: Epic + Workday Services
- InterScripts: KLAS Emerging Company Spotlight on BytePad
BytePad was reviewed in the KLAS Research Emerging Company Spotlight (February 2026); interviewed customers reported 100%** Would Buy Again and an A+** Likely to Recommend rating (**emerging data per KLAS methodology). BytePad is listed in Epic Connection Hub; Epic does not endorse or certify listed products. Epic and MyChart are registered trademarks of Epic Systems Corporation. InterScripts is an independent services provider and is not affiliated with or endorsed by Epic Systems Corporation or Workday, Inc. Workday is a trademark of Workday, Inc.
Compare us on your own criteria
Bring your scorecard for epic and workday services. We will walk through how InterScripts meets it, line by line, in 30 minutes.
Disclaimer
Trademarks. Impact Advisors and its product names are trademarks of their respective owners and are used for identification and comparison purposes only under nominative fair use principles. Reference does not imply endorsement, sponsorship, or affiliation with InterScripts. Information accuracy. This comparison is based on publicly available sources, vendor marketing, independent analyst reports (KLAS, Gartner), and InterScripts’ own evaluation as of the publication date. Specifications may change without notice; verify with each vendor directly before procurement. The content is informational only and is not legal, financial, or procurement advice. KLAS® is a registered trademark of KLAS Enterprises, LLC. Full methodology and attribution at the KLAS Spotlight page. See our Terms of Use for additional disclaimers.