Akron Children’s Case Study: Sustaining Infor Lawson Through the Workday Transition
The short answer: Akron Children’s engaged InterScripts in November 2025 for two connected needs. InterScripts runs day-to-day Infor Lawson operations while the internal ERP team delivers Workday, and BytePad is ingesting more than 13 years of Infor CloudSuite, Lawson, and UKG Kronos data so the legacy systems can be retired after go-live.
At a glance
- Organization
- Akron Children’s
- Location
- Akron, Ohio (northeast Ohio, 60+ ambulatory locations and two hospitals)
- Services
- Operational Infor CloudSuite and Lawson support
- Legacy application sustainment through cutover
- Data conversion, integration, and testing support within the Workday program
- Enterprise archiving
- Products
- BytePad, BytePad AI Global Search
- Engagement start
- November 2025
- Status
- In progress; announced October 9, 2026
The challenge
Akron Children’s internal ERP team is focused on the significant effort of implementing Workday. The Infor environment remains a critical operational system while Workday is being designed, configured, tested, and deployed, so it has to stay stable and supported throughout the transformation.
After Workday goes live, HR, finance, supply chain, and audit teams still need access to historical information held in Infor CloudSuite, Lawson, and UKG Kronos, and staff need to answer audit requests and payroll inquiries without relying on a read-only Lawson environment.
The approach
- InterScripts manages day-to-day Infor operations, including incident resolution, support tickets, system troubleshooting, application maintenance, upgrades, and patches. This lets Akron Children’s focus on the Workday conversion without compromising the day-to-day performance of the current Infor environment.
- The model provides depth of experience without requiring Akron Children’s to add permanent staff, and adds a layer of continuity and risk management during the transition period.
- In parallel, InterScripts is archiving legacy Infor CloudSuite and Kronos data in BytePad while sustaining legacy applications through cutover and providing data conversion, integration, and testing support within the Workday program.
- Both initiatives are managed as one coordinated program covering implementation support and legacy retirement together.
What InterScripts delivered
Results as published
- More than 13 years of legacy ERP and workforce data from three source systems (Infor CloudSuite, Lawson, and UKG Kronos) is being archived in BytePad.
- Archiving this history is intended to enable retirement of the source systems after Workday goes live while preserving access to information needed by HR, finance, supply chain, and audit teams.
- BytePad AI Global Search allows staff to address audit requests and payroll inquiries without relying on a read-only Lawson environment.
The program is in progress. InterScripts has not published quantified outcome metrics for this engagement; the points above are the results and intended outcomes as published on interscripts.com.
In their words
Our partnership with InterScripts enables our team to stay focused on successfully delivering Workday - one of the most significant technology and business transformation underway at Akron Children’s. InterScripts will maintain the stability, reliability, and performance of Infor while we focus on Workday. This approach allows us to leverage specialized expertise in a cost-effective manner while reducing the operational burden on our internal resources.
Harun Rashid
Chief Digital Information Officer, Akron Children’s
Our plan is to build an archiving solution to simplify and modernize the management of historical clinical and business content across the organization. The BytePad solution provides a centralized enterprise repository capable of migrating and preserving multiple types of information - including video, audio, still images, structured and unstructured data - within a single platform.
Harun Rashid
Chief Digital Information Officer, Akron Children’s
InterScripts has been a steady partner across our Workday migration, ongoing Infor support, and legacy data archival. They treat our timelines like their own, quiet execution, no drama, and the kind of bench depth that lets us pull them in on whatever comes next.
Harun Rashid
CIO, Akron Children’s
Successful ERP transformation requires organizations to plan for implementation and legacy retirement together. At Akron Children’s, we are bringing our BytePad, Infor and Workday capabilities together so the transition from the legacy environment to Workday can be managed as one coordinated program.
Raju Togi
Founder, President and CEO, InterScripts, Inc.
Related services
Epic + Workday Services →
Epic and Workday Centers of Excellence run from one bench and one governance model.
BytePad archival platform →
Retire legacy ERP, EHR, and workforce systems while keeping records searchable.
Legacy application support →
Keep legacy systems stable through cutover and retirement.
Full Akron Children’s announcement →
The October 9, 2026 press release with complete details.
Frequently asked questions
What does InterScripts do for Akron Children’s?
InterScripts runs two coordinated initiatives for Akron Children’s. It provides ongoing operational support for the Infor Lawson environment while the internal ERP team implements Workday, and it is archiving more than 13 years of Infor CloudSuite, Lawson, and UKG Kronos data in BytePad.
How does a health system keep its legacy ERP running during a Workday transition?
At Akron Children’s, InterScripts manages day-to-day Infor operations, including incident resolution, support tickets, troubleshooting, application maintenance, upgrades, and patches, so the internal team can focus on Workday without adding permanent staff.
Why archive Infor Lawson and UKG Kronos data in BytePad?
Archiving the history is intended to let Akron Children’s retire the source systems after Workday goes live while preserving access to information needed by HR, finance, supply chain, and audit teams. BytePad AI Global Search lets staff answer audit requests and payroll inquiries without a read-only Lawson environment.
When did the Akron Children’s engagement begin?
Akron Children’s engaged InterScripts in November 2025. InterScripts announced progress on both initiatives on October 9, 2026.
Facing a similar program?
Bring your legacy system inventory, your transition timeline, or your archival questions. We will walk through how InterScripts would approach it with your team.
Sources on interscripts.com
- InterScripts Supports Akron Children’s Workday Transition & Enterprise Archiving (October 9, 2026)
- Epic + Workday Services
- EHR & ERP Services (customer testimonial)
BytePad was reviewed in the KLAS Research Emerging Company Spotlight (February 2026); interviewed customers reported 100%** Would Buy Again and an A+** Likely to Recommend rating (**emerging data per KLAS methodology). KLAS® is a registered trademark of KLAS Enterprises, LLC. KLAS findings are emerging data, based on samples of 3–5 customer organizations, and may change as the customer base grows. Customer quotes are reproduced exactly as previously published on interscripts.com. All third-party product names, including Workday, Infor, Lawson, and Kronos, are trademarks of their respective owners.