Network
Network and Infrastructure Support
Partnering with InterScripts takes away the pressure of managing your IT infrastructure, allowing you to focus more on what truly matters: growing your business. We offer comprehensive and advanced 24/7 monitoring, management, and response services to ensure your network operates at peak performance. InterScripts provides predictive tools that allow your organization to monitor everything important to you and your business. With our cost-effective services, your organization will find a solution that saves you money and protects your IT systems from top to bottom.
Our Operations Support concentrates on day-to-day activities that ensure your network and infrastructure are available 24 hours a day, seven days a week, 365 days a year.
- Network performance
- Use of resources (physical and virtual)
- Configuration
- Capacity planning and management
- Access Control Lists
- Integrated operating system (IOS), operating system, and patch management
- Setting up and configuring monitoring tools (Prometheus, Nagios, etc.)
- Software Updates
- User Administration
- Detect and report incidents
- Investigate and diagnose incidents (conduct root cause analysis)
- Identify solutions and perform recovery activities (recommend solutions, test and troubleshoot end-to-end network solutions and servers in various operating systems and roles)
- Configuration/change management activities
- Drawing up a migration plan, including risk management
- Configuring cloud infrastructure
- CI/CD configuration in the cloud
- Workloads and app migration
- Cloud infrastructure optimization for cost reduction